- Direct access to Apple experts
- Global repair coverage
- Onsite repair for Mac desktop computers: Request that a technician come to your work site
- Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
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Kalpesh D Jain
Apple Care for 13" laptop
A must have with any new computer. I have always purchased and used many times. You can call with any question and there is no charge. On my old macbook they put in 2 new bluetooth cards for no charge. Great thing to have.
Vicki Boo
Peace of mind
AppleCare Protection Plan for Portable Apple Computers 13 Inches and Below (Newest Version) In my opinion this is a no brainer - I have owned many different Mac computers and though they are the most reliable machines available -sometimes even the best need some repair. I always purchase the Applecare and have made use of it 3 times in 6 years to cover a broken DVD drive on an iMac, a malfunctioning iSight external camera (yes - it was covered under my iMac), and a screen replacement for my Daughter's old iBook G4. Also the extended telephone support is invaluable, specially for Mac newbies or Windows switchers. Highly recommended for that extra peace of mind!
Thet Myat
Applecare is a must to avoid expensive repairs within the 1st 3 years of ownership
Get Applecare if you buy a mac laptop. Logic boards and lcd screens can commonly go bad within 3 years and cost +$900 to fix without warranty at Apple. I've seen many laptop screens that start getting white spots that appear after 1 1/2 years old. Some example of Logic board failure are like firewire/USB/External video port don't work right, or after upgrading to new version OS(example 10.7 when it comes out) you computer doesn't boot or recognize the original OS on the restore disc (10.6), wheezing fan and constant freezes are some other logic board issues. I guess when all the dust collect inside it stops cooling and the logic board goes bad. Other common parts that fail are the superDrive, cost about $350 without applecare at Apple. Hard Drive fail often and cost about $350 at Apple. More so on the lower macbook models I've notice Apple are now using Toshiba brand 5400 rpm hard drives in them. Every tech I know has a shoebox of failed Toshiba Hard Drive that came out a macbook. This is going to break just a mater of when. Other part that normally get worn out but should be cover by Applecare. Such as the display hinge clutch. Every Mac I know that is more than a year old has some play in the screen hinge clutch. Worn hinge clutch also doesn't hold the screen open and tends to shut when holding the laptop straight upward This alone can cost $400 at Apple. Trackpad and especially the clicker can get worn out. it goes flat and doesn't bounce back as when new. Not as resilient. This alone can cost $350 to fix at Apple. See after a few repairs, Applecare pays for itself. I fix macs and I guess I just see a lot of broken macs all the time because I'm in the repair business. But all I said above is true and I'm not exaggerating. [...] [...]
Sweetness Jones
Apple Care
Apple Care is an extremely good value for hour money. It gives you three years of technical help for any problem. The tech reps are friendly, patient and very helpful. For all questions. I always purchase Apple Care with each Apple product I purchase. A good bang bang for hour buck
Dianne Marsters
Five Stars
used it many times
Diane McArtor-Stidd
Great service/value.
Have to use it once to replace the main board...paid 100% of approx $700.00. Great service/value..pm
James Yants
The Best Deal in Town
My review is on two subjects: AppleCare and getting it through Amazon. Well first off, If you already own an Apple product, you should know this is a must. For those who are new to Apple products, please know, this IS a must!! And Amazon.com is making it cheaper for you to retain this product. Apple is not your typical store purchase. Most of the time, people have a purpose for buying one and making sure that you have the protection it needs should be considered with it. From an iPod to an iMac, you're buying the latest in technology. What makes AppleCare so special, is that the Apple company gives you ONE year to decide on purchasing this protection and adding it to what ever it is (apple product) you bought. Generically speaking, most other places require you to purchase protection when you buy the product. Some even give you 90 days after purchase. With Apple products, you get One year from date of purchase of your Apple Product. Thats pretty good trust there. So even if you don't use it, it WILL give you peace of mind when having it. Getting it through Amazon.com I was a little hesitant at first. I was worried that I was going to get a code that wasn't going to work with my computer, but i was wrong. It worked like it should AND i paid almost $30 less then I expected too. Best part was, I asked for 2 day delivery, and got it the next day! Not sure if I live close to the shipping location, but i was VERY impressed on how smooth everything went. You can bet I will be buying my AppleCare here from now on.
Erin Smith
Apple Care Macbook 13
So after long consideration of buying apple-care, I found it on sale at amazon.com. After the purchase I register my 2011 13" macbook pro on apple's website and with-in a hour I received a email confirming that the warranty went through. I feel that the warranty for the macbook is a must because if anything goes wrong with it, it will be expensive to fix.
Crystal Black
AppleCare always worth buying for a laptop
While I have not yet had to take advantage of AppleCare for my year old MacBook, I have used AppleCare on two other Apple laptops. While iPods tend to be made tough enough to not need it, and desktops don't get jostled as much, a laptop can have parts go faulty with gentle movement. The cost of fixing parts is very high, and while the initial cost of AppleCare isn't cheap, it is a must for any Apple notebook owner. Should anything happen to my current computer, I will be happy knowing my I can get everything fixed or replaced by Apple with no hassles.
Patricia Kocurek
Must have for peace of mind
Comforting to know I have this for my machines. Love Apple products, but like anything else, they break down from time to time. Get this! Usually cheaper at Amazon than from Apple, but registers with Apple without a problem.