- Direct access to Apple experts
- Global repair coverage
- Onsite repair for Mac desktop computers: Request that a technician come to your work site
- Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple
- Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
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Brad Wales
Unable to review
Due to the fact that I live in North Carolina, state laws are such that we are not permitted to acquire this product via Amazon. We must go through the Apple website or an Apple store. I have purchased it at one of these locations and am very please with it. I will say that the seller was very quick to get the product to me, and the seller was awesome and understanding with my situation and quickly refunded my money for the purchase. I will look to work with this seller in the future on other item. Thanks.
Summer Day
Why you should buy AppleCare (when it's on sale)
The AppleCare Protection Plan is, as I believe someone else may have said, a necessary evil. As someone who has worked in IT in several different capacities (including working for Dell doing on-site & in-home warranty support/repair as well as my own small Tech Support / Security Consulting company) I recommend all of the warranty you can get. Especially for Macs, as although they historically don't break down as often as Windows systems, they can be very expensive to repair (though it's better than it used to be in the Motorola/PPC days since the advent of the "Mactel" architecture). One repair could easily cost more than the price of getting the extra protection. Even if you plan on replacing a part yourself, if it's anything proprietary or that has to come from Apple, the parts can be quite expensive. That being said, do yourself a favor and SHOP AROUND!!! You don't have to purchase AppleCare right away; just make sure to do it BEFORE the factory warranty expires. That gives you plenty of time to wait for a good price. I just bought mine: AppleCare Protection Plan - For Portable Apple Computers 15 Inches and Above for HALF of the regular price of $350. That's the lowest price I've seen since I got my MacBook Pro & started watching the prices. Ironically, I was somewhat hesitant to buy it BECAUSE of the price. Kind of one of those "Is this too good to be true?" questions, especially since it was over $100 less than the sale prices of all of the other vendors, as well as the fact that it was a 3rd-party vendor named "Coomsey" that fulfilled AND shipped it. In addition, Coomsey had only 2 feedback reviews which were only a few weeks old, but at least they were both 5 out of 5! Turns out, it was a fantastic transaction. Not only was it new, authentic, factory sealed, with a working Serial #, instead of receiving it within the Delivery Estimate of November 24 - December 10, I received it on November 19; two days after I ordered it! I would tell everyone to go buy one from this company/person, but they are now apparently sold out. There are still plenty of other vendors selling them, but their average price is about $275-$280 for the 15" & up Portable Plan. That seems to be about the normal "sale" price. I apparently got lucky finding the price I did. I never used to buy any kind of extended warranty, especially for computers since I could usually fix any problems myself. Then I had the 1st LCD TV I ever bought whack out just after the factory warranty expired (& this was back when a 27" cost about $800 or so. Then my XBOX died, and finally a few months ago my HP laptop started going downhill fast about a month after the factory warranty expired. Since that time I've purchased another XBOX, a 42" Sanyo LCD TV, an external HD, plus my MacBook Pro: all of which I bought extra warranty coverage for. Out of all of these, I'm most confident in the AppleCare plan. In addition, Apple adds those few little extras and actually makes it relatively easy to get your Apple product repaired or your question answered. I've dealt with many companies in the Tech field, both as a home user as well as representing large companies, and most of the time it seems as if they try and make it as difficult as possible for a customer to actually return a product or receive support. With Apple, you can walk into a local Apple Store, mail it off to them with pre-paid shipping, or even have them send you the part to replace yourself. Their Phone support is also very good. I also like the fact that it's not just strictly hardware; you can actually call them up if you have a question on covered Software. They also include TechTool Deluxe on the CD, which is a Diagnostic/Repair application that checks a number of different aspects of your Mac for problems and can also attempt to fix them. Bottom line, if you're going to invest the money to buy an Apple- do yourself a favor & go ahead and spend the extra cash on the Protection Plan. BUT - SHOP AROUND & WAIT FOR A GOOD PRICE! Hopefully this review may help someone in the future. WhiteHatH4x0r Information Security / Intelligence Analyst
Aroha Samuels
Have to have it.
If you get an Apple product, do absolutely get this. It has saved my life on what few occasions I've needed it. Apple products are the best made in my opinion but once in a while there is a glitch and it's great to have this then.
Lily Savage
Great value
and despite what Apple warned me, this product I bought here on Amazon was accepted by Apple's AppleCare registration system. If you're going to sell your Mac on eBay, see "AppleCare and selling your old Mac on eBay" on discussions.apple.com.
Cyndie Guut
A good thing to have
I hate that I have to buy an extended warranty for Apple products, but the repair cost can be quite high. With AppleCare, it is "covered." I have had to use AppleCare at least once with each of the previous computers I have purchased from Apple. Fortunately, Apple does do a heck of a repair job as opposed to other PC warranties I have had. Note that you can purchase within the 1 year window from purchasing computer and can find the cheapest price (such as the purchase I made at Amazon). That made the purchase more tolerable.
Janet E Mountcastle
Five Stars
as described
Debra Sanders
NIce insurance to have
Great to have. So far I haven't had a need for this but it's good to know it will be there when I do.
Harsha Mehrotra
Best Support at a Great Price
If you've ever AppleCare warranty before, you know that the price tag is painful, but the support you get with it is unbeilable. I always recommend buying AppleCare to people when buying a Mac, especially if you're buying a laptop. It's a good idea to shop around for AppleCare because prices can be much lower than Apple's $350 price tag. I bought mine from seller kcdanno and was very impressed by the price; I paid about 50% of the retail cost. I would definitely buy from this seller again and will enjoy the peace of mind that if anything happens to my MacBook Pro, Apple's got my back.
Ryan Sammis
Can't live without AppleCare - great price.
A little confusion on the original order which was quickly remedied. The full 3 year AppleCare Protection at a reduced cost.
Tahesher PinkishSmilez Anderson
Great value
The Amazon price was perfect for this valuable warranty. My Macbook is my everyday computer and as a consultant I'm always on the road. Its great to know that I can just take my computer in to any Apple store if anything every goes wrong. The added benefit is that they also help with software issues so I don't have to rely on discussion forums.